검색결과 : 1건
| No. | Article |
|---|---|
| 1 |
A queueing model for call blending in call centers Bhulai S, Koole G IEEE Transactions on Automatic Control, 48(8), 1434, 2003 |
| No. | Article |
|---|---|
| 1 |
A queueing model for call blending in call centers Bhulai S, Koole G IEEE Transactions on Automatic Control, 48(8), 1434, 2003 |