Urban areas are recognised to be significant global energy consumers, and therefore high CO2 emitters, making energy management at urban scales a relevant research focus. However, one of the main obstacles faced with upgrading existing urban systems to meet target energy reductions is the current rate of refurbishment and new build, where it is estimated that 75% of existing buildings will still be in place by 2050. Moreover limited renewable resources and predicted warming trends place further limitations on policies aimed at carbon management. This paper examines current thinking around energy management associated with building operational and regulated loads and the role of urban form. Its focus is on cooling loads for office buildings in central London and offers a new perspective on energy management at an urban scale by demonstrating (within the 25% redevelopment rate) that when building energy management is considered within an urban context, the overall performance of an urban system can be significantly improved. The work highlights the often overlooked role of urban form on building energy performance (both individually and in combination) and demonstrates that as we move towards a low energy future; the role of urban form becomes increasing significant. (C) 2012 Elsevier Ltd. All rights reserved.