In the design of a ground-source heat pump (GSHP) system, the heat transfer from the fluid to the ground is influenced by the thermal borehole resistance between the fluid and the borehole surface and also by the interference resistance between the two (or four) pipes inside the borehole. Several authors have proposed empirical and theoretical relations to evaluate these resistances as well as methods to evaluate them experimentally. The paper compares the different approaches and proposes good practice to evaluate the resistances. The impact of the different approaches on the design of heat exchanger is also examined. Two-dimensional and fully three-dimensional numerical simulations are used to evaluate the different methods. A new method is also proposed to evaluate the borehole resistances from in situ tests. (C) 2010 Elsevier Ltd. All rights reserved.