Unplanned and unsustainable development (particularly rapid industrialisation) has placed great pressure in every dimension of the environment (air, water, soil, health, etc.). The resulting disturbance in the natural ecological balance is a serious concern. Sustainable development is the need of the hour; it can only be achieved through effective environmental management. Environmental management will become indispensable in the future as regulatory restrictions tighten and public expectations of environmental performance increase. The day is not far away when a customer will prefer to buy products produced by an environmentally committed organisation. In short, the environmental commitment of an organisation will become a market strategy. Environmental management is a set of actions based on a structured methodology to ensure that an organisation is committed to the environment and that the production process has minimal/no adverse affect on it. This article emphasises environmental management in the real engineering sense of the term, and discusses how to develop an effective environmental management system through life cycle assessment. It further demonstrates through a real life case study how an industry has achieved landmark success in managing its environment, production, as well as winning the good faith of society. (C) 2002 Elsevier Science Ltd. All rights reserved.