This paper presents an integrated quantitative risk assessment method for hazardous installations, taking into account management as well as technical design and producing risk level measures. The key components of the I-Risk methodology are the technical model, the management model and their interface. The technical model consists of developing a master logic diagram (MLD) delineating the major immediate causes of loss of containment (LOC) and associated quantitative models for assessing their frequency. The management model consists of the tasks, which must be carried out systematically in the primary business functions (such as operations, emergency operations, maintenance and modifications). A management audit quantifies the quality of these management tasks. The management-technical interface modifies certain parameters of the technical model on the basis of the quality of the safety management system of the specific installation. The methodology is exemplified through its application to the risk assessment of an ammonia storage facility. A detailed technical model simulating the response of the system to various initiating events is developed along with a detailed management model simulating the influence of the plant-specific management and organisational practices. The overall effect is quantified through the frequency of release of ammonia as a result of a loss of containment in a storage tank and in a pipeline. (C) 2003 Elsevier Ltd. All rights reserved.