The proton-conducting hydrated alkali thio-hydroxogermanate's MxGeSx(OH)(4) - x center dot yH(2)O (M = Na and K; x = 1 - 4,y approximate to 0.5 - 2) were investigated by means of neutron diffraction with the aim to elucidate how the structure changes as a function of alkali-ion concentration, x, type of alkali ion, M, and water content, y. For x = 1 - 3 we find that the materials are amorphous and composed of thio-hydroxogermanate anions, water molecules, and charge balancing alkali ions, whereas for x = 4 we find that the materials contain also a crystalline phase, suggesting that it is difficult to prepare purely amorphous materials for the highest alkali-ion concentration, for both the Na and K based materials. For x = 1 - 3, the structure is reflected by an intermediate-range ordering, with a characteristic length-scale ranging from approximately 6 to 9 angstrom, which is dependent on both x and M and which may be related to the separation distance between dimers of thio-hydroxogermanate anions. As x increases, the intermediate-range ordering shortens, possibly as the result of an increasing level of hydration water that may act as a dielectric medium that reduces the repulsive interaction between the negatively charged thio-hydroxogermanate anions and/or between the positively charged alkali ions. A comparison of the structural results to the reported conductivities of the same materials indicates a non-trivial relationship, which depends on both the type and concentration of alkali ions, as well as on the level of hydration water. (C) 2015 Elsevier B.V. All rights reserved.