Self-healing materials offer the ability to repair cracks within a polymeric material of molecular, microand macroscopic scale. The previously reported polyurethane urea (PUU) polymer with a high number of associative hydrogen bonding moieties was prepared containing 1-(2-aminoethyl) imidazolidone (UDETA). This chain terminating molecule defines the network density of the polymer and the affinity to water. Self-healing was observed if samples were exposed to moisture at room temperature. The reversible changes of the glass transition temperature T-g caused by variations in moisture, as well as the healing kinetics based upon visual crack disappearance and image grey scale analysis at different relative humidities, were examined in detail. Water is able to change the polymers microstructure and morphology leading to an increase of a mobile fraction (MF) within the polymer network structure. Self-healing kinetic studies proved that exposure to high relative humidity (23 degrees C, 73% RH) combined with a UDETA amount of 34 mol% facilitated higher molecular dynamics for a complete healing process. Combining the self-healing kinetic studies and dedicated time-domain NMR measurements, a MF threshold for efficient self-healing was defined. In addition, NMR results reported on the softening associated with T-g . MDSC experiments confirmed substantial dynamic inhomgeneities within the samples. (C) 2018 Elsevier Ltd. All rights reserved.