A numerical model is developed and validated to simulate the performance of sensible energy storage (water tank) and hybrid energy storage (water tank including phase change material "PCM" modules) integrated into solar domestic hot water (DHW) system. Two configurations with direct heat exchange and indirect heat exchange using immersed heat exchangers are explored. A novel comparison is presented between both systems based on the solar fraction, which denotes the solar thermal energy contribution to the load. The effect of the storage volume on the solar fraction of the system is studied during a typical spring day while providing the hot water demands for a single-family residence, assuming a dispersed daily draw profile. The numerical results showed the crucial role of thermal stratification induced in the storage system with direct heat exchange. The storage system with direct heat exchange operates with 18-23% larger solar fraction than that with immersed coil heat exchangers. Adding PCM modules in the water tank with 50% volume fraction can yield around 40% potential reduction in the storage volume. The melting temperature of the PCM must be carefully chosen to maximize the energy storage in the latent form, thus limit the large temperature fluctuations of the system. (C) 2019 Elsevier Ltd. All rights reserved.