The PMV model agrees well with high-quality field studies in buildings with HVAC systems, situated in cold, temperate and warm climates, studied during both summer and winter. In non-air-conditioned buildings in warm climates, occupants may sense the warmth as being less severe than the PMV predicts. The main reason is low expectations, but a metabolic rate that is estimated too high can also contribute to explaining the difference. An extension of the PMV model that includes an expectancy factor is introduced for use in non-air-conditioned buildings in warm climates. The extended PMV model agrees well with quality field studies in non-air-conditioned buildings of three continents.