We report temperature-dependent excited-state lifetime measurements on [Ru(bpy)(2)dppz](2+) in both protic and aprotic solvents. These experiments yield a unifying picture of the excited-state photophysics that accounts for observations in both types of solvent. Our measurements support the notion of bpy-like and phz-like states associated with the dppz ligand and show that the ligand orbital associated with the bright state is similar in size to the corresponding orbital in the (MLCT)-M-3 state of [Ru(bpy)(3)](2+). In contrast to the current thinking, the experiments presented here indicate that the light-switch effect is not driven by a state reversal. Rather, they suggest that the dark state is always lowest in energy, even in aprotic solvents, and that the light-switch behavior is the result of a competition between energetic factors that favor the dark state and entropic factors that favor the bright (bpy) state.