Small-scale stoves, producing heat and hot water, are suited for domestic purposes. In order to optimise their efficiency when using lignocellulosic pellets, an important task is to do research on their real performance. The general behaviour depends on many operational factors (air flow and humidity, pressure,...), dimension and pellets characteristics (moisture, size, raw material, density, friability,...). In this paper, the first results and general performance of a 24 kW pellet fixed bed stove pilot plant are presented. The plant has been designed to study pellet combustion in the laboratory. The main targets are to reduce emissions of pollutants and to improve energy efficiency. Different situations can be simulated and tested due to its flexible design. Temperatures, pressures, flows and emissions are measured and analysed. An extensive study of different load conditions is presented through the application of both an experiment design technique and the later statistical analysis of the results. Fuel characterisation is also presented. (C) 2004 Elsevier Ltd. All rights reserved.