The use of zeotropic refrigerant mixtures introduces a number of novel issues that affect the established design and operational practices of vapour compression systems used in refrigeration, air conditioning and heat pump applications. Two attributes; composition shift and temperature glide, associated with the phase changing process of zeotropic mixtures are the primary phenomena that bring in these issues. However, relevant researches are uncovering ways how careful system designs and selection of operational parameters allow improving the energy efficiency and the capacity of vapour compression refrigeration systems. Most of these concepts exploit the presence of composition shift and temperature glide. This paper qualitatively discusses how the mixture attributes influence the established heat exchanger design practices, performance and operation of conventional vapour compression systems. How the temperature glide and composition shift can be incorporated to improve the system performance and the efficiency are also discussed. (c) 2006 Elsevier Ltd. All rights reserved.