The success of any process improvement: study depends on the quality of the available data and the way in which the plant-specific characteristics are incorporated in the applied conceptual models: in the context of process integration studies these issues are directly related to the rules followed during the data extraction stage. Improving energy efficiency in a pulp and paper Kraft mill requires the identification of the most promising heat recovery network retrofit projects. In a retrofit analysis using pinch technology/process integration methods, only the process streams associated to the existing heat exchangers and some outlet streams (such as wastewater/effluent streams and vents) with high potential for heat recovery are usually included, while the energy exchanged through non-isothermal stream mixing (NIM) or direct heat transfer (DHT) is often assumed fixed and is not considered in the analysis. Relaxing this assumption requires extracting more data to represent the DHT design configuration that exists in the plant. However, different data extraction options can be considered to represent the DHT configuration depending on the associated process/operation constraints. This work describes a systematic procedure to extract and analyse the impacts of DHT on the overall energy efficiency of a Kraft process with a specific focus on mixing along the pulp line and in water tanks. Crown Copyright (C) 2008 Published by Elsevier Ltd. All rights reserved.