To enhance durability and cold-start performance of polymer electrolyte fuel cells (PEFCs), residual water in the fuel cell components must be minimized during operation and after shutdown. A transient two-phase mathematical and computational model is developed to describe water redistribution in the PEFC components after shutdown, which for the first time includes thermo-osmotic flow in the membrane. The model accounts for capillary and phase-change induced flow in the porous media and thermo-osmotic and diffusive flow in the polymer membrane. In the porous media, liquid-water flow is dominated by capillary transport until irreducible saturation is achieved, after which water removal is dominated by phase-change induced flow. In the membrane, thermo-osmotic flow can significantly help or hinder water drainage from the catalyst layer, depending on the situation. During shutdown to the frozen state, residual water at the cathode can be controlled, and freeze damage can be avoided, through balancing the phase-change induced flux in the diffusion media with the net balance of thermo-osmosis and diffusion flux in the membrane.