The effects of the condenser operation on properties of polyvinyl chloride (PVC) particles produced by suspension polymerization process were investigated in a pilot scale reactor. It was observed that delaying reflux operation increased the cold plasticizer absorption of the final resin. Both bulk density and K-value of the PVC powder decreased by increasing time delay in the reflux operation. It was also found that commencement of refluxing before 20% conversion resulted in bimodal particle size distribution (PSD), while monomodal PSD was obtained for longer delays in refluxing. SEM micrographs showed that surface of produced particles were rough and smooth when reflux started before and after 20% conversion, respectively. (C) 2010 Wiley Periodicals, Inc. J Appl Polyrn Sci 117: 2506-2514, 2010