The low-temperature electronic and electron paramagnetic resonance spectra of (3-chloroanilinium)8[CuCl6]Cl4 suggest that at the local level each CuCl64- ion has a tetragonally elongated octahedral coordination geometry, with a significant orthorhombic distortion, rather than the tetragonally compressed geometry suggested previously. However, the directions of the long and intermediate Cu-Cl bonds are disordered, so that the bond lengths averaged over the unit cell correspond to a compressed tetragonal geometry. Magnetic susceptibility measurements suggest coupling parameters similar to those reported previously, with weak antiferromagnetic interactions in the direction parallel to the shortest Cu-Cl bond direction, and very weak ferromagnetic coupling in the plane normal to this direction, and it is shown that this is consistent with the proposed disorder in the compound. A model describing the potential surface and vibronic energy levels of the CuCl64- ion in terms of Jahn-Teller coupling and lattice strain interactions is presented, and correlated with the spectroscopic data and Cu-Cl bond lengths derived from the X-ray thermal ellipsoids.