The influence of selected properties of fly ash on the measurements of an on-line analyser was described. Fly ash studied in the research originated from the pulverized coal fired boiler. The samples were taken using an inspection method within a period of 3 months. Systematic observation of the properties of the ash allowed monitoring of the work of the industrial analyzer during a relatively long period of the power plant work. Samples of coal fly ash were examined for their chemical and physical properties. Morphology was analysed by scanning electron microscopy. Unburned carbon content in fly ash was determined by using loss-on-ignition (LOI) and thermogravimetry analysis (TGA). The particle size distribution of fly ash was examined. Correlation between laboratory and on-line industrial measurements of the unburned carbon content of ash was discussed. (C) 2004 Elsevier Ltd. All rights reserved.